Managed Services

Maximizing Your IT Investment

A New Normal

You have probably discovered that the confidentiality, integrity and the availability of your information is more vital to your success than ever before. A new normal for businesses and non-profit organizations now exists. Your primary concern moving forward should be security.

The next generation of cyber-security professionals will focus on protecting people, not just the networks and devices we use. Since human error causes most data breaches, an important part of that protection should include Security Awareness Training, a service we recently added to our suite of managed services.

If you have not considered a managed service provider (MSP) that not only offers virus protection but also includes security awareness training, DNS protection, and other proactive service, then we should probably have some conversation.

Our managed services include packages with remote monitoring and management (RMM), network discovery, remote access, ticketing, professional services automation, backup, and so much more with plans starting at only $78 per month.

The Advantages

Here are just a few advantages that top the list of why many small to mid-sized businesses and organizations are outsourcing their IT management as a strategic method for improving operations.

Monitoring and Proactive Maintenance

As it stands right now, most SMB organizations don’t have a way to monitor their network 24/7/365 and be notified immediately when a potential problem arises. Ransomware protection and antivirus solutions are critical. As a result, issues are addressed before they become a headache for your business. Dunewood will work alongside you to determine the most cost-effective solutions.

Staff Availability

Even if you have an employee dedicated to provide occasional technical support, they probably don’t have the time to do everything that needs to be accomplished because they are constantly putting out fires. Dunewood can allow your team to remain focused on your core business instead of worrying about the technology working properly.

Budgeting

With a fixed, tiered monthly cost, our managed services allow for businesses to better budget for their service costs as well as preparing for upgrades. We have repair and service work already built into each of our plans, along with the ongoing maintenance already taking place.

Knowledge Base

When collaborating with Dunewood, one of the key benefits is being able to access our broad range of knowledge in various technical arenas. We are available to tackle just about any issue that may arise as well as advise or take on any project that needs to be implemented. Our online customer portal even includes a customized knowledge base.


Vital Collaboration

1. Speak to one of our directors about your goals and our process.

2. Collaborate in a on-site discovery process and an on-site asset assessment.

3. Review a strategic solution that's catered to your needs and budget.

4. Understand how our collaboration will compliment your business.