Managed Services
Maximizing Your IT Investment
The Next Normal
Managing today’s information technology and the escalating complexities and hassles associated with IT is frequently an overwhelming task for many businesses. As a result, your business or organization may not be receiving the best performance and return on investment from your infrastructure, business applications, communications, and related solutions.
If you have not considered a managed service provider (MSP) that not only offers critical cybersecurity but a host of other proactive services, then we should probably have some conversation.
Our managed services include packages with support desk help, systems monitoring, systems management, hardware procurement, cloud solutions, systems security, and managed backup. It also includes change management services such as business continuity and disaster recovery. All of these benefits and so much more are available with plans starting under $100 per month.
The Advantages
Here are just a few advantages that top the list of why many small to mid-sized businesses and organizations are outsourcing their IT management as a strategic method for improving operations.
Monitoring and Proactive Maintenance
As it stands right now, most SMB organizations don’t have a way to monitor their network 24/7/365 and be notified immediately when a potential problem arises. Ransomware protection and antivirus solutions are critical. As a result, issues are addressed before they become a headache for your business. Dunewood will work alongside you to determine the most cost-effective solutions.
Staff Availability
Even if you have an employee dedicated to provide occasional technical support, they probably don’t have the time to do everything that needs to be accomplished because they are constantly putting out fires. Dunewood can allow your team to remain focused on your core business instead of worrying about the technology working properly.
Budgeting
With a fixed, tiered monthly cost, our managed services allow for businesses to better budget for their service costs as well as preparing for upgrades. We have repair and service work already built into each of our plans, along with the ongoing maintenance already taking place.
Knowledge Base
When collaborating with Dunewood, one of the key benefits is being able to access our broad range of knowledge in various technical arenas. We are available to tackle just about any issue that may arise as well as advise or take on any project that needs to be implemented. Our online customer portal even includes a customized knowledge base.
